Hiya for

Financial Services

Don't leave important transactions and conversations to chance. Protect your calls from fraudsters. Brand them with your trusted name. And watch answer rates soar.

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Security & Compliance
SOC 2 compliance ensures our customers and partners can trust Hiya
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Hiya’s Branded Call has enabled a Fortune 200 Financial Services company to incrementally outperform non-branded calls by 5%. This 5% growth yielded nearly $120M in new revenue by acquiring 15K new customers directly attributed to Hiya’s services.
Use cases

Are you getting through to customers when it matters most?

Close More Loans and Mortgages

Get your calls answered and deliver quotes before your competition does. Accelerate the lending process by connecting with more applicants faster.

See Case Study

Grow Portfolios

Don't let an unanswered, unidentified call delay a timely investment. Ensure trust in every customer engagement.

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Obtain More Promises to Pay

Reduce the number of dials it takes to reach individuals in debt. Efficiently establish more payback plans that benefit all.

See Case Study
Industry data

The proof is in the data

State of the Call for

Financial Services

How do your customers want to be contacted? What's the role of voice in the financial services contact center? Get the top trends and insights on the voice call from our global data set of 150 billion calls processed in 2020 combined with third party market research of businesses and consumers.

Product Overview

Gain Trust. Get More Calls Answered. See Results.

About Hiya Connect

Branded Call

Show your identity

Be instantly recognized with your company name and location displayed on your calls
Elevate your brand by featuring your company logo
Get personal and include an informative reason for your call

Secure Call

Protect your identity

Prevent imposters from spoofing your phone numbers
Authenticate calls with a fraud filter that strips identity or terminates unverified calls before they can be completed
Protect your business and your customers from the disastrous effects of impersonators

Voice Analytics & Insights

Make informed business decisions

Access the Hiya Connect Console with self-serve executive dashboards chock full of industry-standard KPIs, like answer rates, call attempts, and call durations
Review analytics updated daily with data trending over time for timely comparisons and analyses
Get insight into actionable steps to improve call performance

Ready to boost your financial business?

Contact us today and take the first step to a better voice experience for your customers or subscribers

Contact us

Frequently asked questions

Are there any technical requirements to set up Hiya Connect?
Do call recipients need to download software or opt-in for Hiya Connect to be effective?
How long does it take to set up Hiya Connect?
What reach does Hiya have for Branded Call?